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OPERATIONS MANAGEMENT

This blog will help you to follow my courses during the 6 case studies. AEH

Tuesday, September 4, 2007

TQM system


Publié par OPERATIONS MANAGEMENT à l'adresse Tuesday, September 04, 2007

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  • handout banking consulting (14)

Labels

  • handout banking consulting

Blog Archive

  • ▼  2007 (16)
    • ▼  September (14)
      • course objectives
      • administrative details
      • BCG matrix
      • PDCA
      • TQM
      • What is Mass Customisation?
      • Customer Satisfaction
      • the executive summary
      • continuous improvement cycle
      • Customer feedback
      • customer satisfaction cycle
      • delight
      • TQM system
      • TQM illustrated
    • ►  October (1)
    • ►  November (1)

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